Professional Summary
Experienced Assistive Technology Specialist and Digital Accessibility Analyst with a strong background in providing technical support, training, and web accessibility solutions for individuals who are blind, vision-impaired, and deaf-blind. Expertise in adaptive technology, IT infrastructure, digital accessibility audits, and inclusive technology training. Passionate about leveraging technology to create equitable digital experiences.
Work Experience
Digital Accessibility Analyst Apprentice
Blind Institute of Technology | March 2022 – Present.
• Completed Digital Accessibility Analyst training program, specializing in web accessibility testing and audits.
• Conduct web accessibility audits, ensuring compliance with WCAG (Web Content Accessibility Guidelines) and usability best practices.
• Maintain and update audit and progress logs, supporting continuous improvement of accessibility initiatives.
Technical Support Lead
Computers for The Blind | April 2016 – Present.
• Provide remote technical support to visually impaired users, troubleshooting software, hardware, and assistive technology.
• Facilitate digital inclusion by ensuring seamless access to adaptive tools and resources.
• Assist users with screen readers, Braille displays, and other assistive technologies.
President & Owner
Guerra Access Technology Training LLC, Rochester, MN | July 2014 – Present.
• Deliver specialized training in assistive technology for blind, vision-impaired, and deaf-blind individuals across Minnesota.
• Certified expert in:
o Microsoft Windows & Microsoft Office (All Versions)
o JAWS (Job Access with Speech) Screen Reader
o NVDA (Nonvisual Desktop Access)
o Braille Input/Output Devices
o Apple iOS (All Versions)
o Digital Book Readers (Victor Stream 1st & 2nd Edition)
• Develop customized learning plans to enhance accessibility and digital independence for clients.
Assistive Technology & Technical Operations Specialist
Independent Living Aids LLC, Jericho, NY | January 2005 – January 2014.
• Managed corporate IT infrastructure, including servers, workstations, backups, and disaster recovery.
• Served as Network Security Administrator, overseeing user access controls and cybersecurity measures.
• Led email system administration and mobile accessibility integration for remote employees.
• Spearheaded assistive technology procurement, implementation, and support.
• Trained sales teams and agencies in accessibility solutions and assistive technology.
• Supervised Braille production for corporate materials.
• Developed and managed IT budgets, ensuring cost-effective technology solutions.
Education
Hofstra University, Hempstead, NY
Bachelor of Liberal Arts (In Progress)
How to contact me
Guerra Access Technology Training LLC
Stephen A. Guerra
Rochester, Minnesota
contact Stephen Guerra, help@gaccesstt.com
Visit Guerra Access Technology Training LLC on the web!